The following are just a sample of some of the comments from clients on recent visits to Northop Hall Country House Hotel.
15.01.15 – AlisonElJay – The staff were very friendly. The room I was in was lovely and warm and I was impressed that the ensuite facilities had a separate bath and shower. The bar area was lovely with beautiful wood panelling and a lovely roaring fire. I stayed after my employer’s Christmas party and really liked the seasonal decorations. What a lovely homely hotel!
December 2014 – GoGoGadget2011 – We got married here late last year and enjoyed the most perfect day! Dot and Sam were so helpful in the run-up to the wedding and on the day itself. The staff in general couldn’t do enough for us and we were so pleased that our guests all had a great time and felt equally well looked after. We booked our wedding in autumn 2013 and opted for exclusive use of the hotel, which I would definitely recommend. Many of us stayed the night before, so our wedding day felt very relaxed. Amy and Laura on reception were fantastic and were very organised allocating rooms to all our guests. We can’t thank Dot, Sam and the team enough for all they did and have some very happy memories of our big day.
December 2014 – Michael R – What a magnificent hotel, a beautiful building, attractive comfortable rooms, good food but above all excellent, friendly and helpful staff, we were made to feel very welcome, i will defiantly stay here again.
13/12/14 – PeggySue1 – We were planning to meet family members from Manchester for lunch before Xmas and looking for a half way venue to meet at we decided to go to Northop Hall Hotel on Saturday 13th December. I had emailed the hotel 3 days before asking if I needed to book a table for a bar meal and received a prompt reply from Laura stating that as there would be a wedding party arriving at the hotel at lunchtime on the Saturday that she had booked us into Chequers Restaurant as it would be quieter, which was excellent.
The drive up to the hotel and the gardens were impressive and on arrival we had refreshments in the Bar area. When our family members arrived we were taken through to the restaurant and our meal orders were promptly taken by a very friendly and helpful young waiter (I think he was called James). The restaurant is huge, bright and beautifully decorated, tables are not too close together giving diners plenty of privacy. Our starters and meals were just perfect, very tasty, stylishly served and piping hot, we finished off with teas and coffees. It was a very enjoyable family lunch at a perfect location, we will definitely visit again. Highly recommended.
09/11/14 – Elvisthecockatiel – We have just arrived home from a 2 night stay at Northop Hall. We had a lovely time. The Hotel was booked through LateRooms. I have to eat wheat & gluten free food, & this was put on the notes section when booking. However this was not passed on to the hotel so made choices very limited on the first night. HOWEVER, when the staff realised this they went out of there way to help. Gluten free bread was bought, the Chef made wheat free Piccalilli for the pork dish & a creme brulee was kept back for me as they were selling out. Please thank the staff they were great.
09/11/14 – Thomas – The staff was excellant, the lady on reception was fun polite and lovely, the waiter in the bar and one on breakfast duty on 8/11/14 were real asset to the hotel. we loved it so much we have book our next visit in a few weeks, well done all.
September 2014 – Ranbo123 – I visited with work back in September 2014.
I was there overnight due to being called to a conference held onsite last minute due to a technical issue.
My room was a Twin room, it was large, contains two very nice beds and nice decor. Plenty of sockets for charging devices, nice shower and bathroom. I was near a stairwell which creaked when walking on it but I couldn’t hear from my room.
The onsite restaurant was very nice. A brilliant feature is you could have the restaurant menu or the pub menu from the bar next door and eat either at the tables. Normally most places do not allow this.
Northop Hall also have free wifi which is provided by satellite link. This is free to customers.
Mobile phone signal is good although 3G data isnt brilliant and rather flakey.
Staff where very polite and helpful. They are very knowledgeable around the local area and happy to help with any issues.
Breakfast was wonderful, the staff served toast and hot drinks to your table and a self service style was adopted for hot and cold foods. If you required anything specific the staff where more than happy to prepare of sort it for you.
I very much enjoyed my time here.
02/09/14 – Siobhan – Nothing was too much for this group of staff! They made my stay a memorable one for all the right reasons,my pug dog was indulged too..the bar manager Thomas and the receptionist Joanne took her into their hearts. Highly recommended 100% customer service. There was a large Christening party present when I arrived and in order to provide a quieter place at the bar/lounge for myself and pug dog to settle,Joanne calked the room when they were dispersing and when eating my meal Thomas took ‘ Puggy’ out for a walk round the hotel function suites and courtyard,he offered to and she felt very comfortable
October 2014 – Tim – We stayed overnight in between visiting friends in the area. I’ve got to echo what seems to be the opinion of the majority of reviews here: it’s a characterful hotel, very attractive grounds, the staff are extremely helpful,especially Amy on reception, the breakfast was good. Our only problem was other guests chatting in the corridor at 3am – which is hardly the hotel’s fault, but the night porter sorted them out quickly enough.
Will definitely stay here again.
13/10/14 Michelle Gower – We had a wonderful stay at Northop Hall Country House Hotel. The atmosphere was lovely. The food was gorgeous. We would definitely stay here again.
11/10/14 Madeleine – Amazing experience – Will definitely be booking again
I booked this very last minute and cant believe how lucky I fell giving that it wasn’t my first choice. The hotel is in beautiful surroundings and is such good value for Money I will definitely be going again. Staff could not do enough for you and the service was impeccable at all times. I have already recommended here to colleagues and friends and will definitely be returning myself.
13/09/14 Hunt – A fine country house hotel experience.
I think the staff are the stars at Northop Hall Country House Hotel. They were, without exception, very pleasant and helpful. The location is rural and peaceful. Our room and the public rooms were clean and well decorated. The breakfast provided a large choice of hot food and a small cold buffet with pastries etc.We didn’t have dinner because we were going to a wedding party on the evening but we intend to return there soon for our wedding anniversary.
30/08/14 Rudge – My husband and I stayed here for one night on August 30th 2014. We booked this hotel as we were attending a wedding at a hotel nearby. Check in was quick and easy, and we were given room 302. Upon arrival at our room we found it to be clean and more than adequate for our needs. Lots of wardrobe space, tea and coffee making facilities, iron and ironing board, hair dryer and safe all included in the price. Nice lawned area surrounding hotel and a car park that we didn’t have to pay for which seems to be a rarity in most hotels. After an excellent nights sleep, breakfast was very good. It was self service and included cereals, pastries, yogurt, and full English breakfast. The waitresses in the restaurant were very attentive. I would definitely stay here again if I was in Wales and needed a hotel. Very good value for money.
14/07/14 Claire – We stayed here for one night, and it was more than we could have asked for. The hotel was immaculately clean and tidy. Set in immaculate grounds with a small play area for children.
The staff were fantastic, and nothing was to much hassle for them. The most attentive staff we have ever seen.
We decided to have our evening meal at the hotel. Stunning food, and once again, fabulous staff.
A full English breakfast awaited us in the morning, along freshly cooked pastries and toast. Again wonderfully attentive staff.
We will definitely be staying here again.
April 2014 Kerry – Fabulous time!
We had planned a night in Chester but didn’t want a city centre hotel; browsing the choice on LateRooms Northop Hall caught our attention because of the beautiful garden!
On checking in, we were informed we had been upgraded to a 4 poster bed which was a great surprise; the whole ambience of the Hall and each member of staff we spoke to made for a lovely stay
07/04/14 Robcal – We booked to stay here for 3 nights as part of my birthday celebrations and it ticked all the boxes.We wanted somewhere in an idyllic location but still close enough to Chester and North Wales,somewhere dog friendly and good value for money and having read past reviews this seemed the ideal place, but in fact it exceeded our expectations.From the initial telephone enquiry up to checking out all the staff could not do enough to make our stay very enjoyable.We stayed in a superior double on the ground floor and I have never seen such a large bed,the room was spacious and clean with all the amenities you would want.We ate in the restaurant on our arrival and thought the food was well cooked with quality ingredients at a reasonable price.Breakfast was delicious with plenty of choice and large portions it really set us up for the day.All the staff were great but a special mention must go to Amy on reception who was so helpful with our booking and even kept an eye on our dog when we went out for dinner and to Steve in the restaurant who is a real character.All in all a lovely hotel and we look forward to returning soon.
03/12/13 – G Flintshire – Attended the hotel for a Christmas party night with a large local society.
The function room and tables were nicely decorated, staff friendly and efficient.
Food was excellent – its always a worry at this type of event but despite the varied menu options we had chosen at our table the food arrived together and everyone enjoyed their meals.
The dinner was followed by a disco in the room which played a nice range of music that covered all tastes.
Overall – I would class it as an excellent experience.
I did not stay over so cannot comment on the bedrooms.
26/05/13 Chris Gunther – A superb weekend had by all. Everything was perfect. Could not fault the staf and the way they looked after us. Thank you so much.
24/05/13 Mr & Mrs Swinburn – I cant begin to tell you how very special all the wonderfull staff have made our day so perfect. We could not fault the service, attention to detail, from start to finish. Perfect Wedding Day! Thank you all so, so much! Mr & Mrs Swinburn
21/05/13 Prue & Peter Wullems – Lovely comfertable hotel with friendly staff & good breakfast. Very Clean, good beds. great Whiskey selection. Would come back if we are ever up here again. Thanks!
20/05/13 – Nicola & Lee Wharton – We would like to thank all the staff at Northop Hall for making our wedding day so very special. The whole day was perfect. We couldnt have asked for anything more. Thank you so very much. Mr & Mrs Lee Wharton
19/05/13 – Emma & Bryn Anderson – We would both like to thank all the staff at northop Hall for making our wedding day so special. The day went perfect from start to finish! The staff were all so friendly and made us all feel really welcome. Special thanks to Dot for organising the day, it was everything we hoped for and more! Thanks again . The new ‘Mr & Mrs Anderson’
19/05/13 Joyce & Hollie – fantastic time, everything great especially breakfast. Thanks again
10/05/13 Lorraine & Jan – A lovely stay, lovely staff and lovely food especially breakfast.
05/05/13 – Ruth & Jason Green – Thank you so much for making our wedding perfect. The staff have been wonderful and couldnt have done anymore to help. Brilliant!
28/04/13Mr & Mrs Turner – Thank you so much for a perfect wedding day!Everything went amzingly well and everyone commented on how attentive everybody was. Thank you for making our ‘Big Day’ truely wonderful!! Stephanie Turner
28/04/13 Mr Mulloney – Very comfetable room, lounge etc. Best of all lovely extremely helpfull staff. Felt right at home. couldnt have been nicer.
18/04/13 B Jones – Staff here are the most friendly, welcoming and helpful. We enjoyed our stay here very much.
15/04/13 Mr A Akintayo – After 3 months here, it has become home away from home. Friendly staff, good rooms, lovely people.
13/04/13 N F Doney – Excellent stay. Will Recommend
31/03/2013 Mr & Mrs Haigh – What a wonderfull wedding we have had. All the guests enjoyed themselves. The food was fab and all the staff so friendly and helpfull. . An Amazing day at a dreat venue!! Thank you all. Mr & Mrs Haigh x x x
17/03/13 Mr & Mrs Robinson – ‘Thank you to you all, the service was excellent and the staff were really helpfull, friendly and polite. Thw whole day was the best day of our lives. A big thank you to Sam and Dot for making our day wonderful!’
14/03/13 Mrs Diana Williams – ‘SUPERB!!’
13/03/13 Mr & Mrs Fowkes – ‘Very nice hotel. With lovely fire’
10/03/13 Mr Ray Gill – ‘Lovely place, will come again’
10/03/13 Mr Aiden Casey – ‘Lovely ornate hotel and fire’
26/02/13 Mr & Mrs Mitchell – ‘staff lovely and friendly, hotel abit creaky but excellent, will recomend’
24/02/13 Mr & Mrs Cassidy-Grace ‘A Very big thank you to all the staff for all their hard work making our wedding day so special and perfect. Excellent xxx’
24/02/13 Lord Hindson ‘The best weekend Ever. and thank you to the staff’
23/02/13 Mr & Mrs Alonso ‘Lovely staff, lovely stay, see you again soon!!’
20/02/13 Vohora Loyns ‘Really lovely and friendly staff’
18/02/13 Mr Robinson ‘Wonderfull staff, great breakfast, thank you’
17/02/13 Lisa Ronan ‘lovely staff and enjoyable stay’
12/02/13 Lynn Williams ‘Fantastic, friendly staff, great food and 4 days of rest’
10/02/13 N & F Deacon ’Friendly and relaxing stay – Thanks!!!’
05/03/13 M Robinson ‘Very Good 10 out of 10!’
05/02/13 Richard Boyle (Dublin) ‘Many Thanks – Lovely Whiskey’
03/02/13 J Stuart ‘Lovely Wedding, excellent staff – Thank you for a lovely wedding’
31/01/13 Mark Wilber ‘Thanks again folks for a lovely stay’ http://www.unilever.co.uk/
31/01/13 Jude Clarke ‘Fab!!! Food Great, Thank you’ http://www.ags-security.co.uk/
31/01/13 Mr Morgan ‘I have had a very pleasant stay. All was well the room, dinner & breakfast. Service was goos. Receptionist welcoming’ http://www.estyn.gov.uk/
31/01/13 Mr Boaler ‘Excellent value/service, food very good, David (waiter) first class. I would reccommend’.
28/12/12 Aaron & Janine ‘A lovely stay. Thank you’
01/01/13 Anne & Tom ‘Lovely, home from home. Really comfortable, lovely stay. Thank you’
18/01/13 Helen Fouracre ‘A lovely stay, although on business. Very friendly. Thank you’
19/01/13 J Rudden ‘A very nice stay, staff were very helpful’
“This is a excellent hotel, welcoming staff, lovely building, beautiful grounds.”